General rules & FAQ

General Rules

Monkey Town maintains a safe, fun environment for our guests and our animal residents. Here are a few rules – kindly refer to the Terms and Conditions that is part of your booking form should you make a Day Visitor Booking.

 

MONKEY TOWN RULES

 

• Feeding or touching of any of our animals are not allowed.
• Eating is not allowed inside the primate centre.
• Placing children on or over exhibit handrails or fencing is absolutely prohibited.
• Firearms are prohibited on zoo grounds.
• During your visit, you may be photographed or filmed. Your admission to Monkey Town serves as your permission for use of your image by Monkey Town CC t/a Monkey Town Primate Centre.
• You may use cameras and video cameras in Monkey Town for personal use only. Commercial use of photographs or video taken by you during your visit is prohibited without prior written consent of Monkey Town Management. Contact pro@monkeys.co.za for more information.
• We do not allow pets on zoo grounds for the safety of our animals and yours.
• Please do not visit the zoo and leave your pet unattended in your car. Kindly educate yourself on the consequences of this choice.

Frequently Asked Questions

We’ve tried to make sure to answer all your questions within the pages of our site, but some questions are asked so frequently, we thought we would gather them together here for easy viewing. Enjoy your visit!

How do we get there?
For directions, please Click Here
What are your hours for admission?
We are open 364 days a year from 08h00 until 17h00. Last entrance into the primate park is at 16h00.
Monkey Town closes earlier on Christmas Day, usually around 14h30.
Do I have to make a booking?
Should you only wish to view the animals, no booking is required. If you want to spend the day with us as and use one of our Combos, then a booking is compulsory.
Can I bring in my own beverages / alcohol?
Monkey Town does not allow any beverages/ alcohol to be brought into the premises. These items are for sale at the restaurant on site. The restaurant on site IS INDEPENDENTLY OWNED FROM MONKEY TOWN and only operates on weekends, public holidays and school holidays.
Do you have card facilities?
We accept Visa and Mastercards for everything. Including donations.
Are you handicap accessible?
We are handicap accessible. Please be aware that we are on natural terrain, this means that there are hills and inclines to manage. Kindly bring along your own wheelchair/walking aid.
Is everything outdoors?
No, our exhibits with the primates are outdoors. Our Reptile Garden is an indoor exhibit.
Are you open in the rain?
Monkey Town Primate Centre is open rain or shine, 365 days a year!
Where can I find First Aid?
A first aid station is available at the main entrance.
Will my bag be searched?
Yes, Monkey Town Primate Centre reserves the right to inspect all bags when entering the premises. (Alcoholic beverages, illegal substances, weapons, food for animals are not allowed into the zoo).
Why don’t you offer group discounts?
Unfortunately it is not financially possible for us to offer this option therefore we have our Combo options which offer great discounts. We are open 365 days a year, come rain or shine, and as a family-owned primate centre, we receive absolutely no funding and rely on admission proceeds to keep the primate centre operational year round.
Can I have a birthday party in the zoo?
Yes, of course! You can celebrate any occasion at Monkey Town Primate Centre when booking for a Day Visitor Booking. All our options are self-catering which allows you to spend according to your own budget.
Where can I buy a baby monkey?
Monkey Town Primate Centre supports responsible pet ownership. Wild animals and exotics are not good house pets.
Can I bring my pet to Monkey Town Primate Centre?
Pets are not allowed at the primate centre. Please leave your pets at home; not in your car, no matter the temperature outside.